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If you have any questions, please get in touch!

alex@smoothbeatsonly.com

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Frequently Asked Questions

You'll receive your files automatically after ordering. Please allow up to five minutes for your order to be checked and delivered. If you haven’t received your download links, please get in touch using the contact details provided above.

No! Once you’ve purchased a license, your file downloads will have the tags removed.

After ordering, you’ll be sent an email containing your license information, links to download the beats, and your license.

Yes. Each order has a unique license number, and you can view, download, and print your license from your receipt.

For all licenses, you’ll receive a stereo mixed version of the beat in 24-bit WAV format. This version of the beat will have the final mastering processes removed to allow space for your vocals. If you order a Pro Studio or Exclusive license, you’ll also receive the complete stem files in WAV format.

The stem files are delivered in 24-bit WAV format. The individual tracks are supplied without extra processing to allow you to use your own tools to mix and give you maximum flexibility. Occasionally, the stems may already have processing applied if it’s instrumental in creating the sound. If you have specific delivery requirements, please let me know!

The site uses industry standard Amazon distribution for the beats and verified email servers for the delivery. If for some reason you haven’t received your beats, please check your spam folders. The ordering system will send the beats to the email address registered with your PayPal account, so remember to check there also. If none of this has worked, please contact me using the details above and I’ll endeavour to get the beats to you.

I’m very sorry, but due to the nature of the file distribution, refunds are unavailable. Before purchasing, you can listen to the beats in their entirety.

Your beats can be re-downloaded any time. You can find your download links in the email receipt sent to you after placing an order. If you can’t find your email, get in touch and I’ll be able to help.

Of course! The beat titles are simply a guide as to what the beat sounds like.

All payments are handled by PayPal. You can use a PayPal wallet, most debit and credit cards, and Apple Pay/Google Pay.

If your question isn't answered above, please don't hesitate to get in touch

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